OUR AREAS OF EXPERTISE

CALL CENTER SOLUTIONS AND LANGUAGES SERVICES PROVIDER

Enhancing customer engagement with tailored call center solutions for businesses of all sizes and industries.

ONE SITE INTERPRETATION

Remote Simultaneous Interpretation (RSI) is an advanced type of simultaneous interpretation that enables interpreters and participants to connect via live audio and video feeds from anywhere in the world. RSI allows interpreters, speakers, and attendees to communicate and interact in their own languages remotely. To use RSI, all that’s required is a computer or mobile device, a headset, and an internet connection to join online events.

OVER-THE-PHONE AND VIDEO REMOTE INTERPRETING

Over-the-phone interpretation (OPI) is a service that enables communication between two individuals who speak different languages by connecting them through a three-way call. The interpreter serves as a mediator, ensuring the conversation flows smoothly. This interpreter can work either on-site alongside the client or remotely from a different location.

A medical interpreter is a bilingual or multilingual professional who provides real-time interpretation for patients and their families. Their role is to bridge the communication gap between healthcare providers and patients who do not share a common language.To succeed in this role, a strong understanding of medical terminology and nuances is essential. Medical interpreters also convey cultural nuances to healthcare providers, ensuring clear and accurate communication. An effective medical interpreter helps both parties understand medical information, as well as the patient's needs and beliefs, to ensure alignment between the patient and healthcare professional during treatment.

Our Customer Service representatives handle customer inquiries by responding to calls, addressing concerns, and resolving issues. They manage both incoming and outgoing phone communications to ensure every client receives timely and effective support.

CUSTOMER SERVICE

MEDICAL INTERPRETER

As a trusted interpretation company, we take pride in our extensive network of subject matter expert interpreters and translators. These professionals possess not only proficiency in multiple languages but also exceptional linguistic skills and a practical understanding of the unique requirements that arise in different interpretation scenarios.Our skilled interpreters specialize in a wide range of fields, including business, legal, medical, education, rehabilitation, finance, and more. This expertise enables us to provide comprehensive interpretation services tailored to meet the specific needs of each client.

REMOTE SIMULTANEOUS ON-SITE INTERPRETATION